The novel coronavirus (COVID-19) is disrupting everyone and every business across the country and LGIS is no different. Like our members, local governments across Western Australia, we're focused on protecting the health and well-being of our employees whilst maintaining the services we deliver.
LGIS has a business continuity plan that we regularly review, test, and evolve. Our COVID-19 response team meet regularly to monitor the current situation, enact necessary measures, and ensures we're implementing preparedness procedures across all aspects of our business.
We know that members rely on our services during times of trouble and we want to reassure you that we are doing everything we can to maintain services
LGIS is closely monitoring information from the Federal and West Australian government, risk management and business continuity experts. We are also engaging with a number of insurance industry groups, for idea sharing and best practices.
Travel and client meetings
LGIS is committed to providing a safe and healthy environment for employees and members, while maintaining high standards in order to protect and manage your risks. As part of this effort, we have introduced processes to review non-essential business travel for employees. We have also encouraged employees to exercise caution regarding any plans for personal travel to areas considered higher risk.
Member meetings continue to be an important part of our service offering. However, over recent years we have invested in video-conferencing technology so that we can virtually meet with you anytime, anywhere. Video-conferencing is available to all members who would prefer it at this time. We will still attend one-on-one meetings with members as long as all individuals involved are comfortable and where WA State Government travel restrictions permit.
Our offices – still open
LGIS' continuity plan ensures that services to members don't suffer during this time and that our staff are cared for.
Our offices are still open. We have introduced working from home measures for the majority of staff and those who choose to remain in the office have increased distance between work stations. We have also introduced elevated preparedness, awareness and promotion of hygiene in our office. This will mean that should any broad restrictions be placed on the Australian population our team will be able to support you and that you can speak and interact with our team as normal.
Guidance for councils
LGIS is working with WALGA to support our WA local government members. Both organisations have created pages with information on the novel coronavirus (COVID-19) and the range of support services that we can provide.
WALGA: www.walga.asn.au (News, events and publications > news articles)
Information pages will be updated as the situation changes.
LGIS Key contacts
If you have any questions or would like to discuss further please contact your Account Manager.
Manager, Member Services
firstname.lastname@example.org | 0427 380 072
email@example.com | 0429 465 940
firstname.lastname@example.org | 0409 024 457
Ian.email@example.com | 0429 720 657
firstname.lastname@example.org | 0438 212 436
Sandra.email@example.com | 0428 846 080
firstname.lastname@example.org | 9483 8819
email@example.com | 9483 8848
Team Leader, General Claims
firstname.lastname@example.org | 9483 8854
Portfolio Manager, Liability and Property
email@example.com | 0418 419 451
WorkCare & bushfire
Portfolio Manager, WorkCare & Bushfire Volunteers
Carrisa.firstname.lastname@example.org | 0438 959 961
email@example.com | 0409 456 486
Manager, WorkCare Services
firstname.lastname@example.org | 0427 617 646
Risk and Governance Manager
email@example.com | 0409 048 794
OSH Program Manager
firstname.lastname@example.org | 0407 957 932
Regional Services Manager
email@example.com | 0419 943 324
Chief Executive Officer
firstname.lastname@example.org | 0408 925 072
Chief Operating Officer
email@example.com | 0419 859 369
Marketing & Communication Executive
firstname.lastname@example.org | 0429 474 479
email@example.com | 0438 855 352