Our service commitment to you – new Member Service Charter Back

​The new LGIS Member Service Charter is now available.

Our members are at the heart of LGIS; we recognise that it's only through working together that we can successfully protect WA local governments and their communities. That's why we've developed our new Member Service Charter, and the service promise within it is integral to us delivering on our commitment to work together with our members.

The Member Service Charter encapsulates our commitment to deliver high level service anchored in our in-depth knowledge of local government. All our employees, volunteers and contractors are expected to adhere to this charter.

This document comprehensively covers our service commitment and includes key elements which all members are encouraged to be familiar with. These are: 

For more information, contact your member services account manager on 9483 8888.