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At LGIS we have a team of experienced consultants to assist our members with all aspects of managing workers' compensation claims.
LGIS claims consultants manage a portfolio of members and ensure all claims are handled with efficiency and sensitivity in order to achieve positive outcomes.
The workers' compensation claims consultant's role involves:
- Developing a claims strategy
- Achieving positive, timely and cost effective resolution of claims
- Making informed decisions
- Processing compensation and entitlements
- Maintaining regular contact with our members, and conduct claims reviews as required
- Liaising with the injured worker, the local government, the treating practitioner and other stakeholders (such as legal counsel) involved in the claim
- Coordinating the injury management and rehabilitation
- Managing the closure process for claims
LGIS injury management consultants are available to provide expert advice on injury management, treatment, rehabilitation and return to work issues.
The injury management consultant's role involves:
- Working together with those assigned injury management responsibilities within the local government to ensure that they are well resourced, educated and informed regarding their role and responsibilities.
- Liaising with the employer, injured worker and treating practitioner to ensure "best practice" injury management is provided to injured workers at all times.
- Providing specific return to work and injury management advice to those managing injured workers at local governments.
- Monitoring and managing the performance of workplace rehabilitation providers.
The claims and injury management teams work together closely to achieve the best outcomes for our members, your injured workers, and your Scheme. For more information, contact LGIS WorkCare Services Manager Renee Wockner or WorkCare Claims Manager Barry Chaplin on 9483 8888.